E-Commerce

In order to inform your customers about your prod­ucts with a similar high quality stan­dard as in the stationary trade, oblig­a­tory infor­ma­tion must be made avail­able on your website even before the purchase is concluded. With our help, this is no longer a problem for you.

Main­taining temper­a­ture spec­i­fi­ca­tions during the delivery of your prod­ucts is another chal­lenge you have to face as an online food retailer. We simu­late your delivery route for you on site and work with you to develop strate­gies for an ideal supply chain.

If the cold chain is not main­tained, this has a nega­tive effect on the product quality, the safety of the prod­ucts and thus the satis­fac­tion of your customers. In partic­ular, sensory defects in texture, odor and taste can occur due to a faulty cold chain. If the maximum temper­a­tures are signif­i­cantly exceeded, there is even a risk of micro­bial growth (e.g. mold), which can result in prema­ture spoilage.

In accor­dance with DIN SPEC 91360, we offer you a trans­parent proce­dure for simu­lating and assessing your supply chain. We are also happy to support you in carrying out transit tests or make use of spec­i­fied stan­dard models in accor­dance with AFNOR NF S99-700

In order for you to find out from the consumer’s point of view whether your ordering process works, if all prod­ucts have been deliv­ered and if they arrive undam­aged, we support you in checking your deliv­eries. Together with you, we create an indi­vidual test plan and deter­mine which para­me­ters are partic­u­larly impor­tant for your products.

When it comes to the quality of the deliv­ered prod­ucts, we check if exactly the ordered items are deliv­ered, if they are prop­erly packed or if they show any damages such as pres­sure marks.