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Increasing controls in the online food trade

The demand for food in the online trade increases annually and since Corona even by a multiple. From June 2021, monitoring in online trading is also to be strengthened with the reform of the German Food and Feed Code (LFGB).


More obligations for online platforms


Platforms which sell food from different suppliers online will have to prepare for new obligations: Authorities will inform platforms if they offer products that are considered as unsafe and will have to delete the products from their platform.

Let your products be checked as soon as possible so that they will not be deleted! bilacon supports manufacturers and distributors in the verification of their products so that they can be safely marketed in stationary and also in online trade. We support operators of online platforms for food products in an advisory capacity to ensure that all food products sold online are legally compliant and that product deletions can thus be prevented.


Online mystery shopping


Furthermore, there will be an increase in so-called online mystery shopping. The authorities will carry out anonymous test purchases, analogous to purchases by inspectors in the stationary food retail trade.

bilacon also offers such anonymous mystery shopping, in which the products and the delivery process are checked for various criteria. In this way, you can ensure that you are optimally prepared for official inspections and that you deliver safe food to your customers. We will work with you to create an individual test plan and determine which parameters are particularly important for your products and what you need to pay attention to during delivery.


If you have any questions about our service, please feel free to contact us. Our expert will be happy to help you.


Maria Tienza-Velasco

+49 30 206 038 369


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